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Atlanta, GA Branch
 »  Customer Service (1)

Atlanta, GA Branch » Customer Service

Customer Service Representative

Posted on Thursday, October 05, 2017

Responsible for handling daily customer service duties and branch operational tasks as delegated by customer service manager.

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Job Details:

Experience/Skills:   Ability to plan and organize. Good written and verbal communication and computer skills. Competent product knowledge and technical skills relating to LPG and/or Compressed GAS and Industrial markets.

 

Environment:   Air conditioned office environment with some work in non-air conditioned warehouse environment. 

 

Duties and Responsibilities:

 

1. Participates in same-day customer service activities including, but not limited to order entry and fulfilling customer requests such as: delivery, pricing, and technical information, supplying product and catalog information, processing return goods, handling complaints, problem solving, and reviewing accounts receivable information.


 2. Communicates regularly with Regional Outside Sales reps on current issues and works with Sales Reps on accounts receivable issues including customer maintenance and collecting on delinquent accounts.


3. Training under the direction of the Customer Service Manager will include but is not limited to: GEC products and industry applications, National, State, and Local industry codes, computer functions, personal development programs.


4. Works with customer service manager and/or purchasing department closely providing input and information that will assist in maintaining a balanced inventory.


5. Promotes excellent communications between inside sales, outside sales, accounting, other branches, purchasing, and managment.

 

How to Apply:
Please provide a cover letter with your resume

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